Issues with Resources on Your Free EOS Account with Us? Infinito Team Is Here for You!

August 3, 2018

Following the first successful FREE EOS Account Name registration campaign, the Infinito team created 997 account names for EOS users of our universal wallet with the budget of 1,600 EOS. Unfortunately, these users may now encounter issues conducting transactions with their newly created EOS accounts due to resource price fluctuations. Fret not, however, as our team will provide support to these EOS users by staking more funds to NET and CPU balances to your newly created accounts for you! Just contact our Customer Support department, [email protected], and provide us your EOS account name; our team will check and fix this issue for you. Offer lasting only until 9th August 2018, so be quick!

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How It Happened and Our Solution

At the time of the first campaign, the Infinito Team distributed our funds per account at base following the corresponding resource pricing, giving each account EOS in NET and CPU balances for about two transactions. However, the prices of EOS CPU and NET bandwidths has since then fluctuates a lot. As a result, users who registered their free EOS account name with us may not be able to perform any transactions with our preset of default account fund distribution when prices are peaking high.

To help these registered users combat such unexpected impediments, the Infinito Team WILL grant you more RAM/NET/CPU, enough to buy more RAM or stake more EOS until 9th August 2018. All you need to do is contact our Customer Support department, [email protected], and provide us with your EOS account name. After that, Infinito’s specialists will check and deposit more EOS to your RAM/NET/CPU balances. Infinito understands crypto users’ interest in the EOS platform and therefore, strives to provide the best possible support! And for users who are awaiting our second campaign, we will work to take care of this issue for you beforehand to ensure a smooth campaign, so no worries!

By providing timely aid to those who took part in our previous campaign, Infinito Wallet once again reinforces our vision to become the world’s best universal wallet, allowing users to access and thrive on leading blockchains! With version update 1.12.0 coming this 2nd of August,  our universal wallet will offer Buy/Sell RAM along Stake/Unstake NET and CPU bandwidths functionality for users, two much-anticipated features!

Stay tuned for more news regarding support plans and events in August and be sure to join our growing Telegram community for prompt support and the latest scoop on new features, events, and roadmap development!

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For any support inquiries, feel free to contact Infinito’s Customer Support department at [email protected].

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Author

Shane Tran Thai
Shane Tran Thai