Cookie named 'infinito' is not set!

We use cookies to make Infinito Wallet website reliable and secure for a better understanding how our products and services are being used. Find out more

INFINITO WALLET PRIVACY NOTICE

This privacy notice sets out how we handle your personal information when you:

Download and use the Infinito wallet

Please read this notice carefully before you register and access our services, and check back regularly to review updated versions on this page to ensure that you stay aware of what information we collect, how we use it and how we might share it

Who are we?

We are Infinity Blockchain Labs Europe Co. Ltd.

What information do we collect from you, and why?

When you use our website and/or Infinito wallet, we automatically collect:

Technical information, including the Internet protocol (IP) address used to connect your device to the Internet, type and version of browser , time zone setting, plug-in types and versions of browser, operating system and platform.

We use this information to:

  • Administer our website and Wallet and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
  • Improve our website and Wallet to ensure that content is presented in the most effective manner for you.
  • Allow you to participate in interactive features of our service, when you choose to do so try to keep our website and Wallet safe and secure.
  • measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
  • make suggestions and recommendations to you and other users of our website about goods or services that may interest you or them.

We may receive information about you from other sources:third parties we work closely with including business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, data verification/credit reference agencies

We use this information by: combining it with information you give to us and information we collect about you for the purposes set out above.

Who do we share your personal information with?

We may share your personal information with:companies within our group, including subsidiaries such as Infinity Blockchain Labs Europe Co. Ltd. , other businesses, suppliers and sub-contractors who have a contract with us to provide us with services. Those suppliers include credit reference/data verification agencies appropriate authorities if we suspect that a registration involves any form of criminality, including identity theft or money laundering fraud prevention agencies if we determine that there has been fraud which meets the reporting criteria law enforcement or other official authority if we think it is the right thing to do, or we receive a court order requiring us to disclose it another business if we buy/sell any business or assets from/to them, or are otherwise combined with that business (including during any negotiations with them) third parties if we are under a duty to disclose or share your personal information with them in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of us, registered token holders, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction advertisers and advertising networks that require the information to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in a particular geographic area). We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience analytics and search engine providers that assist us in the improvement and optimisation of our website

Where do we keep your personal information?

We will send your personal information to, and store it in, countries outside the Isle of Man. If those countries are in the European Union, Iceland, Liechtenstein and Norway (i.e. the EEA) then your information will be protected in the same way as it is in the Isle of Man because those countries have equivalent laws on handling personal information.If we send your personal information to other countries which are outside of the EEA, then some of those countries may not have the same protections in place as the Isle of Man. By seeking to register your public key with us, you agree to us sending your personal information to, and storing it in, countries outside the EEA.

What are your rights?

You have the right to:

  • ask us to stop using your personal data, including for marketing purposes
  • access information we hold about you
  • ask us to correct information we hold about you that is inaccurate
  • ask us to delete information we hold about you

WHAT ARE COOKIES?

Cookies are small text files which a website may place on your computer or device when you visit a site. The cookie will help the website, or another website, to recognize your device the next time you visit. Web beacons, pixels or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information in this way.

Cookies serve many functions. For example, they can help us to remember your username and preferences, analyze how well our Sites are performing, or allow us to recommend content we believe will be most relevant to you.

Most websites use cookies to collect and retain personal information about their visitors. Most cookies collect general information, such as how visitors arrive at and use our Sites, the device they are using, their internet protocol address (IP address), what pages they are viewing and their approximate location (for example, we would be able to recognize that you are visiting our Website from London).

If you wish to manage your cookies, please read below:

THE PURPOSE OF COOKIES

– Operating our Sites – Some cookies are essential for the operation of our Sites. This includes cookies for the following purposes:

  • Performance – we use these cookies to monitor Site performance. This allows us to provide a high-quality experience by quickly identifying and fixing any issues that arise. For example, we might use performance cookies to track error messages, and to determine improvements to our Sites.
  • Functionality – we use functionality cookies to allow us to remember your preferences. For example, we use functionality cookies to provide you with enhanced services, such as allowing you to watch a video online or comment on a blog.
  • Analytics – we use cookies to help us understand our audience and the success of advertising campaigns. For example, we count articles views to present ‘Most Read’ content. We also use analytics cookies to keep track of how many advertising impressions have been served for a campaign and to manage the frequency at which you see the same adverts.
  • Fraud prevention – we use cookies to monitor and prevent suspicious activity and fraudulent traffic.

INFORMATION WE OBTAIN THROUGH COOKIES AND SIMILAR TOOLS

We use cookies (and similar technologies) and analytics tools across our Sites to collect information about you. This information can be used to improve the performance of the site, make advertising more relevant and enhance your user experience.

  • Your usage – we use cookies to understand how our customers use our Sites and interact with our communications and journalism. For example, we use technology on our Sites, which records user movements, including page scrolling, clicks and text entered. (It does not record payment details.) This helps us to identify usability issues and improve the assistance we can provide to users and is also used for aggregated and statistical reporting purposes.
  • Your device – we use cookies to understand what type of device you are using to show you the best version of the site.
  • Your location and IP address – we use cookies to differentiate between legitimate activity and potential fraudulent activity on our Sites. For example, we use your location and IP address to determine if more than one person is using the same account, which is against our Terms.
  • Your engagement with advertisements – we use cookies to understand what advertisements you have been shown, or clicked on, to bill our advertising partners, and to present you with advertisements that are more relevant to you.

ADVERTISING

We use cookies to serve you with advertisements that we believe are relevant to you and your interests. You may see these advertisements on our Sites and on other sites that you visit. For example, if you read several articles on Infinito Wallet, you may see an advertisement for Infinito Wallet as we have inferred that you are interested in this topic. You may also see advertisements for our products and services on other websites if you have previously visited our Sites.

For our Sites that offer behaviourally or demographically targeted advertising, you will have the opportunity to turn this off in your account. Please note, if you turn this off you will still see the same number of advertisements, but they may be less relevant to you. You may continue to see “contextual” advertisements that are not targeted based on your personal information – for example, a motoring advertisement presented on a motoring article.

THIRD-PARTY COOKIES ON OUR SITE

We also use third party cookies on our Sites that fall into the categories above (“third party cookies”) for the following reasons:

  • To help us monitor traffic on our Sites (like many companies, we use Google Analytics to do this);
  • To identify fraudulent or non-human traffic;
  • To assist with market research;
  • To improve Site functionality;
  • To monitor compliance with our terms and conditions and copyright policy.

These third-party cookies are used within programmatic for measurement and attribution, and management of frequency. They may also be used for personalization of advertisements based on data you have shared with third parties, to the extent that you have consented to this.

USE OF PIXELS IN EMAILS

Our emails often contain a single, campaign-unique “web beacon pixel” to tell us whether, and how many times, our emails are opened and verify any clicks through to links or advertisements within the email. We use this information for purposes including:

  • Determining which of our emails are more interesting to users;
  • Determining users’ activity and engagement with our products and services;
  • Informing our advertisers (in aggregate) how many users have clicked on their advertisements.
  • The pixel will be deleted when you delete the email.

HOW TO MANAGE COOKIES

You can also manage your cookies via your browser settings. For more information, please visit your browser’s help page.

1.14.0

What’s new:

  • We officially support ALL tokens built on EOS blockchain.
  • Total assets of all EOS accounts are now summed up and displayed on the main Dashboard.
  • We added a warning message when users try to send mainnet ONT and TRX coin to Infinito Wallet.
  • Fixed some minor bugs and improved overall performance.
  • Coins support: BTC – ETH – BCH – LTC – NEO – GAS – DOGE – DASH – ETC – EOS
  • Tokens support: ETH ERC20 / NEO NEP-5 & NEO Global Assets / EOS Tokens
1.13.0

What’s new:

  • You can now import your EOS private key from elsewhere to your Infinito Wallet
  • Coins support: BTC – ETH – BCH – LTC – NEO – GAS – DOGE – DASH – ETC – EOS
  • Tokens support: ETH ERC20 / NEO NEP-5 & NEO Global Assets
1.12.0

What’s new:

  • You can now view resource details of your EOS account.
  • You can now stake and unstake for NET / CPU of your EOS account.
  • You can now purchase and sell RAM of your EOS account.
  • Add the warning message at RECEIVE tab for un-verisigned tokens.

 

  • Coins support: BTC – ETH – BCH – LTC – NEO – GAS – DOGE – DASH – ETC – EOS
  • Tokens support: ETH ERC20 / NEO NEP-5 & NEO Global Assets
1.11.0

What’s new:

  • You can now export your private key!
  • More fiats are supported: Brazilian, Indian, Bangladeshi, Iran and Thai.
  • Better UI for Airdrop, so you can check your registration details.
  • In-app rating to improve rating ratio and score.
  • Warning message for users when a non-verisign token is added.

 

  • Coins support: BTC – ETH – BCH – LTC – NEO – GAS – DOGE – DASH – ETC – EOS
  • Tokens support: ETH ERC20 / NEO NEP-5 & NEO Global Assets
1.10.0
What’s New
  • Features:
    Infinito Wallet are proud to sponsor FREE registration for EOS account name, supply is limited – first come first serve!
    You can now view permission roles of your EOS account.
    Token search is much faster now!
  • Coins support: BTC – ETH – BCH – LTC – NEO – GAS – DOGE – DASH – ETC – EOS
  • Tokens support: ETH ERC20 / NEO NEP-5 & NEO Global Assets
1.9.0
What’s New
  • Features:
    – Support check balance, make transaction and select account for EOS native Coin.
    – Integrate About Us page.
    – Improve the Feedback form to make it more user-friendly.
    – Currency: Support more fiat currency: Vietnam Dong, Russian Ruble, Korean Won, British Pound Sterling, Euro, Australian Dollar
  • Coins support: BTC – ETH – BCH – LTC – NEO – GAS – DOGE – DASH – ETC – EOS
  • Tokens support: ETH ERC20 / NEO NEP-5, EOS & Global Assets
1.8.0
What’s New
  • Features:
    – ETC coin
    – BCH claiming
    – “About us” function: showing Infinito Blog/ Twitter/ Reddit/ Website,… so users could rely on and go directly to those websites.
  • Coins support: BTC – ETH – BCH – LTC – NEO – GAS – DOGE – DASH – ETC
  • Tokens support: ETH ERC20 / NEO NEP-5 & Global Assets
1.7.0
What’s New
  • Features:
    – EOS registration
    – Send / Receive using new BCH address
  • Coins support: BTC – ETH – BCH – LTC – NEO – GAS – DOGE – DASH
  • Tokens support: ETH ERC20 / NEO NEP-5 & Global Assets
1.6.0
What’s New
  • Features:
    – Claimable GAS
    – Web block explorer: BTC – BCH – LTC – DOGE – DASH
  • Coins support: BTC – ETH – BCH – LTC – NEO – GAS – DOGE – DASH
  • Tokens: ETH ERC20 / NEO NEP-5 & Global Assets
When I withdrawing or depositing EOS using Infinito wallet, are there any charges you put? If yes, how much?

No charge, EOS is “free”. The catch is you will need to buy RAM, stack for CPU and bandwidth. We will let user manage that for their account on next release.

What is Infinito Wallet?

Infinito Wallet is not only a user-friendly & secure mobile wallet with localized support for cryptocurrency users but also a world-class multi-asset regulation-compliant wallet for traders and investors.

Is Infinito Wallet safe and secure?

Yes, Infinito Wallet is resonably safe and secured because your cryptocurrency data is not stored on servers. Your digital assets can; therefore, not be stolen from the internet. You, however, must be careful not to share passwords or passphrases, as doing so could allow unauthorized access to funds. Please store passwords and passphrases in a safe place.

Is there a fee to use Infinito Wallet?

Infinito Wallet is free to use. Though please note that with all blockchain transactions, when sending funds, a fee will be charged to process the transaction, respective to each type of cryptocurrency involved.
*1 The geographical distance or timezone does not affect the amount of transaction fee.
*2 Transaction fee can be set from the Options menu. The higher transaction fees, the faster transactions are confirmed. In contrast, the lower transaction fees, the slower transactions are confirmed.

Do you log my activity in your servers?

No, we don’t .

Why should I claim Bitcoin Cash (BCH)?

Bitcoin Cash is a cryptocurrency based on a fork of the Bitcoin blockchain. If you owned BTC before block 478558 was mined (around August 1, 2017), you have the equivalent number of BCH coins as you do BTC.

And please be assured that your BTC will not be affected. BTC and BCH are completely independent and separate currencies.

How to claim Bitcoin Cash (BCH)?

Click on the link below and follow all the steps.

Step 1: Input your 12-word recovery passphrase to restore your wallet.

Step 2: Wait. It will be checking how much Bitcoin Cash you have. This process may take some minutes to complete, please do not quit while it is working.

Step 3: Input your BCH address. It is automatically filled with your wallet address for BCH, but you can change it to another address.

Step 4: Claim your BCH and send. This process may take 1-2 hours and cannot be reversible.

Can I deposit FIAT (USD, EUR, etc) money into Infinito Wallet?

Unfortunately Infinito wallet does not accept FIAT money or debit/credit cards.

Can I remit (transfer) funds to multiple addresses in 1 transaction?

No. But this feature might be included with Infinito Wallet in a future version.

Can Infinito Wallet be utilized offline?

No. Without an internet connection, the balance and some functions will not work properly. Hence, please ensure that you have a decent internet connection when using Infinito Wallet.

Can I delete my address?

The address to your wallet cannot be deleted. But access can be removed by uninstalling the wallet application.

Why do I have to enter password when I activate a new coin such as LTC/ BCH?

You only have to enter password for the first time activating a new coin. The password is important for seedphrase decryption within your local device as it helps to generate a new address for your new coin.
This is security measure. There are many wallets which do not require this step, the reasons are:
1. They already initiated all coins from the time users created a wallet. But this action will slow down creation of the wallet process, which forces users to wait for long time.
2. They do not encrypt seedphrase in your local device, it means they store your seedphrase somewhere else and use that data for any purposes and at anytime. It means security violation.

Can I delete my wallet?

The wallet cannot be deleted, but Infinito Wallet can be uninstalled from your device to prevent further access.

Can Infinito Wallet be utilized as a cold storage wallet?

Infinito Wallet cannot be utilized as a complete cold storage wallet. If the device which hosts Infinito Wallet is not connected to the internet, however, it would function as a pseudo cold storage wallet.

Can I utilize the same address from another wallet on Infinito Wallet?

No, due to the unique characteristics of HD wallets, one existing address cannot be transfered to another.

Can I create multiple wallets on a single device?

No. But this feature is being included in Infinito Wallet in a future version.

Does your wallet truly connect to EOS mainnet so that one can claim airdrops via account name or generated public key?

There are many companies do airdrop on EOS but the conditions are different. Some require you to hold a certain amount of EOS, some require you to perform a particular action, and some just airdrop for every EOS holder. So please do your own search for that.

From Infinito Wallet, we will support ALL tokens built on EOS; similar to all ERC20 tokens on ETH and all NEP-5 tokens on NEO.

Where can I find the terms and conditions?

You can view the terms and conditions here. Your internet browser will be used to view the terms and conditions.

What does it mean to backup your wallet?

To backup your wallet is to generate and store your 12 word recovery passphrase. If you mistakenly uninstall your wallet or damage the device where your wallet was running, you can recover your wallet and its data with the 12 word recovery passphrase. You can also restore your fund on different HD wallets using the same 12 word recovery passphrase.

What is the password used for?

Password protects your assets from those unauthorized accesses in the lock screen. Moreover, when you send funds, a password is required to authorize the transaction.

What is the recovery passphrase?

The recovery passphrase is a 12-English-word phrase used to securely restore a wallet. To restore a wallet and its data / digital assets, users simply enter the 12-word passphrase into any compliant wallet.

What is ERC20 token?

‘ERC’ stands for ‘Ethereum Request for Comments”. This is an official protocol for proposing improvements to the Ethereum network. ’20’ is the unique proposal ID number.
‘ERC20’ is a standard that tokens on the Ethereum network can meet. Tokens that meet all the necessary requirements are deemed ‘ERC20 Tokens’. These tokens are blockchain assets that have value, and can be sent and received, like Bitcoin, Litecoin, Ethereum, or any other cryptocurrency.

What are the characteristics of an HD wallet?

An HD (Hierarchical Deterministic) wallet uses a master seed (unique 12 word passphrase) to protect your wallet. With this unique 12 word passphrase, the dangers of unauthorized access of your digital assets are minimalized.

What is a distributed wallet?

A distributed wallet is an open source wallet, where the transaction history and technical details are open to the public. The transparency results in a high degree of security because history is technically impossible to manipulate and all transactions are monitored. As long as your recovery passphrase for the wallet is not leaked, you should not worry about losing your stored funds.

What to do if your transaction is not processed?

If after 48 hours, your transaction has not been processed yet, please contact us.
Keep in mind that setting lower transaction fees may delay the transaction.

What is an exchange service?

Infinito Wallet is not providing this service now.

Can I receive airdrop which will be happen by EOS team in the future if I hold my EOS on Infinito Wallet?

There are many companies do airdrop on EOS but the conditions are different. Some require you to hold a certain amount of EOS, some require you to perform a particular action, and some just airdrop for every EOS holder. So please do your own search for that.

From Infinito Wallet, we will support ALL tokens built on EOS; similar to all ERC20 tokens on ETH and all NEP-5 tokens on NEO. We will announce the roadmap for upcoming versions. Please be patient.

How do I backup my wallet?

Infinito Wallet always automatically back up your wallet from the first time your create a wallet. With your recovery passphrase, you can restore you wallet at any time.

How do I create a new wallet?

Go to “Options” > “New Wallet” and follow the instructions to create a new wallet. Your current wallet does not need to be deleted.

I’ve forgotten my password, what do I do?

When you have forgotten your password, restore your wallet by utilizing the recovery passphrase. “Options” > “New Wallet” and create a new password.

I’ve forgotten my recovery passphrase, what do I do?

If Infinito Wallet is still installed and operating in your device, go to “Backup” > “Show Recovery Passphrase” to view your recovery passphrase. Please make sure that your passphrase is kept in a secured place and no one can see it.

If Infinito Wallet has been uninstalled and you do not have your recovery passphrase, there is no way to recover the recovery passphrase.

How do I receive cryptocurrency?

If you are using Infinito Wallet and want to receive cryptocurrency from others, you only need to share the public address of that currency to the sender.

In addition,  you can also enter a specific amount and generate a Payment Request QR code to request a specific amount of funds to the sender.

How do I send cryptocurrency?

From the wallet main screen, select the cryptocurrency you wish to send and select “Send”. Enter the remittee’s (receiver’s) address and amount you wish to send. Confirm the transaction with your password and press “Send”.

What is EOS account name?

The EOS.IO software permits all accounts to be referenced by a unique human readable name of up to 12 characters in length. https://github.com/EOSIO/Documentation/blob/master/TechnicalWhitePaper.md#accounts

I already have account name but why IW shows that I don’t have?

You need to Close app in background and restart again.

I already done the EOS ERC20 TOKEN REGISTRATION but why I couldn’t find an account name for this address?

You will have Account name when take snapshot (1st June) your ERC20 account has at least 1 EOS token.

You can check your account name via: https://eosauthority.com/account

I have had 10 EOS at the moment I registered EOS address. Then I move it to exchange before EOS mainnet launch. Can I receive EOS coin now?

If you have moved all your EOS ERC20 Token to some Exchange before EOS mainnet took the snapshot (at first of June), you would have no account name and no EOS coin.

How do I register EOS account name by myself?

If you don’t have any account in EOS yet, you can’t. You need someone who already has account name in EOS to create account for you or you can wait until the next release version of Infinito Wallet that will support user to register EOS account names.

If I Get Someone to Register an Account for Me, Will It Be Free of Charge?

No. It costs around 0.1 to create an EOS account. It also requires some reserved RAM to be stored and used, hence the need to stake more EOS to this new account. More information can be found in the link below:

https://github.com/EOSIO/Documentation/blob/master/TechnicalWhitePaper.md#accounts

What is RAM, NET Bandwidth, CPU Bandwidth of an account?

On the EOS.IO blockchain, there are three broad classes of resources that are consumed by applications:

  • Bandwidth and Log Storage (Disk)
  • Computation and Computational Backlog (CPU)
  • State Storage (RAM)

https://github.com/EOSIO/Documentation/blob/master/TechnicalWhitePaper.md#token-model-and-resource-usage

How do I get more RAM, NET Bandwidth and CPU bandwidth?

You can use EOS to buy more RAM. With NET bandwidth and CPU Bandwidth, you need to stake more EOS to your account.

The balance I see on Infinito Wallet is not match with balance in my old EOS ERC20-Token.

When you register to swap EOS ERC20 Token to EOS Native coin, system will auto transfer around 90% of your EOS to your stake accounts (NET Bandwidth Stake and CPU Bandwidth Stake). So that, you just see the remaining 10% volume of your token in Infinito Wallet.

How do I use Staked EOS?

You can transfer EOS from Stake account to normal account – which takes 3 days. But currently, Infinito Wallet do not support it yet. We will support it in our next release versions.

What is account permission?

In EOS system, each Private/Public key can control multi accounts. Account will be Owner or Active. With Owner account, you can set permission for each account (Active). With Active account, you can use EOS inside the account.

https://github.com/EOSIO/Documentation/blob/master/TechnicalWhitePaper.md#role-based-permission-management

Will Infinito Wallet support all feature of Account Permission?

Will try to support permission feature on future releases.

Understand that I need to purchase RAM to send my EOS coin. Do I really need to stake EOS for CPU and Bandwidth; given that I am just a regular investor?

Every action in EOS blockchain would require computation power and bandwidth. It is uncertain if an account can function without these two.

If I use other wallet (MEW, MetaMask, Exodus, ImToken, Jaxx, etc.) and registered for EOS Airdrop; can I then migrate to IW?

Technically, IW supports migration from any other HD Wallets at base. However, we have yet to support migration from other platforms that uses private keys, and full compatibility is currently not guaranteed. We plan to add further comprehensive support for users who wish to migrate from other platforms to IW and claim their EOS in early July.

How do you plan to support “Migrate” my EOS to Infinito Wallet?

Import your EOS private key. Then all of the EOS account names associated with that private key will be loaded, and you can enjoy the rich features that Infinito Wallet offers for EOS blockchain like making transactions, Stake / Unstake your CPU / NET bandwitdh, Purchase / Sell RAM, etc. Please keep this imported EOS Private Key safe. It cannot be restored using your wallet passphrase and therefore, must be managed separately from your wallet passphrase.

How and When do you support create account name for EOS?

We are going to have a campaign for all Infinito Wallet users to register EOS account in early July. We will support all registration fee for all registrants.

What are the reasons that I do not see my EOS account name?

There are various reasons why your EOS account name does not show up inside Infinito Wallet:

  • You registered EOS ERC20 token with Infinito Wallet:
    • During the snapshot time – 2nd June, 2018, you account had less than 1 EOS and thus Block.one didn’t create your initial account.

Solution: Wait for the 1.10 release (scheduled 4th July) to create your account name for FREE

  • You registered EOS ERC20 token with other wallets:
    • EOS’s account name does not stand by itself; but associates with key pairs. If you already registered and checked that you have an account name then it is definitely because the wallet you used for EOS registration does not use the same library as Infinito Wallet.

Solution: Wait for 1.11 release (scheduled 25th July) to migrate your EOS from other wallet.

  • You are a new user:

In that case, please stay tune for the next release – Infinito Wallet is going to support FREE registration for EOS account name.

Solution: Wait for the 1.10 release (scheduled 4th July) to create your account name for FREE

ERC20 EOS, what happens to it now?

Untradable.

I already have an EOS account name but IW doesn’t showing it, I haven’t asked to enter the account name anywhere. How do I do this?

If you already registered and checked that you have an account name then it is definitely because the wallet you used for EOS registration does not use the same library as Infinito Wallet.

Solution: Wait for 1.11 release (scheduled 25th July) to migrate your EOS from other wallet.

Infinito Wallet did not asked for any formation related to my EOS profile such as my account name or key. How can I input my information so it can sweep the blockchain and find my coins on the wallet?

At this version we only support users who registered their ERC20 EOS token with us. The next release – 1.10.0, will allow new user to register EOS account name right inside Infinito Wallet app.

As for users who already have EOS account name, we are going to allow importing EOS private keys – expected the release towards early August; so stay tuned for that.

How can I change EOS account name?

You can’t. Account name on EOS chain is used similar to that of public address of other blockchains. However, on upcoming releases, you will be able to create additional account names on EOS. So you can switch between them.

How to buy EOS ram with this wallet?

We will implement buy/sell RAM function on upcoming release. So stay tuned for that.

I was given an account name during registration of my EOS for snapshot. Can I link my private keys to a new account name which I am using in Infinito Wallet or my given account name is permanent?

EOS account name is linked to your keypairs, so you can’t.

Solution: Wait for upcoming version release, we will allow user to import their private key. Then transfer EOS assets to Infinito’s EOS account name.

Are there any way I can stake CPU and Net for new account?

Yes for future releases, you can manage your own EOS resources – CPU, Bandwidth, RAM – from right inside Infinito Wallet.

How can I import my EOS account to Infinito Wallet?

We don’t have this feature ready yet. Please wait for next campaign in early August will allow user to FREE register EOS account name right inside Infinito Wallet.  Then you can freely send your EOS fund to Infinito Wallet.

I registered my EOS Eth account before 1 Jun in Infinito and was given EOS account but not private key. Do I have to register again or this registration for additional account?

You should already have an EOS account name right after mainnet launched. You don’t need another account name. Please get the latest version 1.11.0 to export private key.

I registered my EOS ERC20 token before the snapshot taken and kept it in my ether wallet. I was given an account name, my public key and private key. If I create new account name on Infinito Wallet. Can I link my current key?

Not linked in a traditional sense. However, on upcoming releases, we will implement the feature for private key import. So you can then transfer your EOS to Infinito’s EOS account.

Why can’t I send EOS, it says server error try again?

Any user who wants to make an EOS transaction needs to have some EOS staked for bandwidth (NET & CPU) and RAM in order to complete the transaction. For your convenience, Infinito Wallet already cover the expense enough ram to send EOS for 1-2 transactions. To make more transactions, you have to buy more resource (Bandwidth/RAM).


For you case, please go to https://eosflare.io/ , simply input your EOS account name to check if your resource sufficient to send transaction.

If your EOS resources don’t enough at the moment, please wait for next release (scheduled 25th July), we will support Stake/Unstake, buy/sell RAM on EOS. So stay tuned for that.

I just registered account name for EOS. What does it mean only enough RAM for one or two transactions?

Any future EOS transaction you make will need RAM. For your convenience, Infinito Wallet already cover the expense to create your EOS account name and given you enough ram to send EOS for 1-2 times. It is the nature of EOS blockchain.

Why can’t I register EOS account name?

The first campaign – FREE EOS account name registration is now over. You can see detailed results and statistics of the first campaign here. We’re planning to organize a SECOND campaign for those of you who missed. Please stay tuned and join our Telegram https://t.me/infinitowallet   to have more support and to be the first to know about new features, campaign, and support plans!