What is Infinito Wallet?

Infinito Wallet is not only a user-friendly & secure mobile wallet with localized support for cryptocurrency users but also a world-class multi-asset regulation-compliant wallet for traders and investors.

Is Infinito Wallet safe and secure?

Yes, Infinito Wallet is resonably safe and secured because your cryptocurrency data is not stored on servers. Your digital assets can; therefore, not be stolen from the internet. You, however, must be careful not to share passwords or passphrases, as doing so could allow unauthorized access to funds. Please store passwords and passphrases in a safe place.

Is there a fee to use Infinito Wallet?

Infinito Wallet is free to use. Though please note that with all blockchain transactions, when sending funds, a fee will be charged to process the transaction, respective to each type of cryptocurrency involved.
*1 The geographical distance or timezone does not affect the amount of transaction fee.
*2 Transaction fee can be set from the Options menu. The higher transaction fees, the faster transactions are confirmed. In contrast, the lower transaction fees, the slower transactions are confirmed.

Do you log my activity in your servers?

No, we don’t .

Why should I claim Bitcoin Cash (BCH)?

Bitcoin Cash is a cryptocurrency based on a fork of the Bitcoin blockchain. If you owned BTC before block 478558 was mined (around August 1, 2017), you have the equivalent number of BCH coins as you do BTC.

And please be assured that your BTC will not be affected. BTC and BCH are completely independent and separate currencies.

How to claim Bitcoin Cash (BCH)?

Click on the link below and follow all the steps.

Step 1: Input your 12-word recovery passphrase to restore your wallet.
Step 2: Waiting. It will be checking how much Bitcoin Cash you have. This process may take some minutes to complete, please do not quit while it is working.
Step 3: Input your BCH address. It is automatically filled with your wallet address for BCH, but you can change it to another address.
Step 4: Claim your BCH and send. This process may take 1-2 hours and cannot be reversible.

Can I remit (transfer) funds to multiple addresses in 1 transaction?

No. But this feature might be included with Infinito Wallet in a future version.

Can I deposit FIAT (USD, EUR, etc) money into Infinito Wallet?

Unfortunately Infinito wallet does not accept FIAT money or debit/credit cards.

Can Infinito Wallet be utilized offline?

No. Without an internet connection, the balance and some functions will not work properly. Hence, please ensure that you have a decent internet connection when using Infinito Wallet.

Can I delete my address?

The address to your wallet cannot be deleted. But access can be removed by uninstalling the wallet application.

Why do I have to enter password when I activate a new coin such as LTC/ BCH?

You only have to enter password for the first time activating a new coin. Because the password is important for seedphrase decryption within your local device, then it helps to generate a new address for your new coin.
This is security measurement. There are many wallets which do not require this step, the reasons are:
1. They already initiated all coin from the time users created a wallet. But this action will slow down creating wallet process, which forces users to wait for long time.
2. They do not encrypt seedphrase in your local device, it means they store your seedphrase somewhere else and use that data for any purposes and at anytime. It means security violation.

Can I delete my wallet?

The wallet cannot be deleted, but Infinito Wallet can be uninstalled from your device to prevent further access.

Can Infinito Wallet be utilized as a cold storage wallet?

Infinito Wallet cannot be utilized as a complete cold storage wallet. If the device which hosts Infinito Wallet is not connected to the internet, however, it would function as a pseudo cold storage wallet.

Can I utilize the same address from another wallet on Infinito Wallet?

No, due to the unique characteristics of HD wallets, one existing address cannot be transfered to another.

Can I create multiple wallets on a single device?

No. But this feature is being included in Infinito Wallet in a future version.

Where can I find the terms and conditions?

You can view the terms and conditions here. Your internet browser will be used to view the terms and conditions.

What does it mean to backup your wallet?

To backup your wallet is to generate and store your 12 word recovery passphrase. If you mistakenly uninstall your wallet or damage the device where your wallet was running, you can recover your wallet and its data with the 12 word recovery passphrase. You can also sync your wallet with different devices using the 12 word recovery passphrase.

What is the password used for?

Password protects your assets from those unauthorized accesses in the lock screen. Moreover, when you send funds, a password is required to authorize the transaction.

What is the recovery passphrase?

The recovery passphrase is a 12-English-word phrase used to securely restore a wallet. To restore a wallet and its data / digital assets, users simply enter the 12-word passphrase into any compliant wallet.

What is an exchange service?

Infinito Wallet is not providing this service now.

What is ERC20 token?

‘ERC’ stands for ‘Ethereum Request for Comments”. This is an official protocol for proposing improvements to the Ethereum network. ’20’ is the unique proposal ID number.
‘ERC20’ is a standard that tokens on the Ethereum network can meet. Tokens that meet all the necessary requirements are deemed ‘ERC20 Tokens’. These tokens are blockchain assets that have value, and can be sent and received, like Bitcoin, Litecoin, Ethereum, or any other cryptocurrency.
‘ERC’ stands for ‘Ethereum Request for Comments”. This is an official protocol for proposing improvements to the Ethereum network. ’20’ is the unique proposal ID number.
‘ERC20’ is a standard that tokens on the Ethereum network can meet. Tokens that meet all the necessary requirements are deemed ‘ERC20 Tokens’. These tokens are blockchain assets that have value, and can be sent and received, like Bitcoin, Litecoin, Ethereum, or any other cryptocurrency.

What are the characteristics of an HD wallet?

An HD (Hierarchical Deterministic) wallet uses a master seed (unique 12 word passphrase) to protect your wallet. With this unique 12 word passphrase, the dangers of unauthorized access of your digital assets are minimalized.

What is a distributed wallet?

A distributed wallet is an open source wallet, where the transaction history and technical details are open to the public. The transparency results in a high degree of security because history is technically impossible to manipulate and all transactions are monitored. As long as your recovery passphrase for the wallet is not leaked, you should not worry about losing your stored funds.

What to do if your transaction is not processed?

If after 48 hours, your transaction has not been processed yet, please contact us.
Keep in mind that setting lower transaction fees may delay the transaction.

How do I backup my wallet?

Infinito Wallet always automatically back up your wallet from the first time your create a wallet. With your recovery passphrase, you can restore you wallet at any time.

How do I create a new wallet?

Go to “Options” > “New Wallet” and follow the instructions to create a new wallet. Your current wallet does not need to be deleted.

I’ve forgotten my password, what do I do?

When you have forgotten your password, restore your wallet by utilizing the recovery passphrase. “Options” > “New Wallet” and create a new password.

I’ve forgotten my recovery passphrase, what do I do?

If Infinito Wallet is still installed and operating in your device, go to “Backup” > “Show Recovery Passphrase” to view your recovery passphrase. Please make sure that your passphrase is kept in a secured place and no one can see it.

If Infinito Wallet has been uninstalled and you do not have your recovery passphrase, there is no way to recover the recovery passphrase.

How do I receive cryptocurrency?

From the wallet main screen, select the cryptocurrency you wish to receive and select “Receive”. Your wallet address and QR code will be displayed. Send a copy of your wallet address to the remitter (sender) or display the QR code so they can scan it with their wallet.

How do I send cryptocurrency?

From the wallet main screen, select the cryptocurrency you wish to send and select “Send”. Enter the remittee’s (receiver’s) address and amount you wish to send. Confirm the transaction with your password and press “Send”.